Za E klasu pogotovo dizel verziju sve pohvale.Kažu da E stoji za „excellence”.
Ali to nije slučaj sa C klasom I S kupeom.Jevreji su dugo izbegavali Benz zbog toga što se Adolf vozio u njemu.Ali , vremena se menjaju.
Jedan moj poznanik jesa koji ima svoj biz I pun je k'o brod je kupio novi S 65 AMG pre par godina. I motor mu rikne na 20.000 milja ! Hahahahahaha !!Htedoh mu reći da je Leksus zakon ali nekim ljudima dzabe govoris.

da ti kažem, ima jedno 30 godina kako nisam čuo da je nekom riknuo motor.
će rikne na amg 65-ići.

i?
neko će jednog dana kopirati ovaj tvoj gore komentar i postirati na neki forum, a blage veze s mozgom nema.
bili nit je luk miriso nit luk jeo, isto kao ni ti.
vozi taj sporet na baterije i cuti.

„Mercedes-je-Mercedes” tipicna srpska kovanica iz onog gastarbajterskog vremena kad je srednjoj klasi u bivšoj SFRJ stojadin bio „misaona imenica”. Ovde kod mene ima dosta dobrostojecih lekara, veliki medicinski centar je u pitanju. Slabo nešto vidjam Mercedese, Uglavnom vidjam Acure I Lesksuse I po koji BMW i Audi, a ima I americkih SUV-ja (onih stvarno obgromnih, velicine Lincoln Navigator ako se ne varam) koliko hoćeš. Mislim da su svapski auti dosta izvikani, a kad na to dodas da retko koji mehanicar hoće se prihvati njihovog servisiranja, jasan je postepeni pad popularnosti. Sto Bezier rece, da se Kinezi i Indijci ne pale toliko na Mercedese, Audije, ne bi se oni puno ovajdili od americkog trzista.

Imao sam sve mb klase trenutno zadnjih 8 - 9 godina slona 1999,a
zadnjih 3 sam kupio I bmw 525i,i nešto sam razmišljao...slona sam
hteo da „trejdujem” za 14 lexusa(nisu me razumeli),onda sam im dao
opciju da trejdujem bmw za 24 „camrija” opet me nisu razumeli,kapiram
da su mi automobili polovni - njima nikako nije bilo jasno kako sam
dosao do te matematike 14 lexusa I 24 toyote(...tražio sam da svi budu
crveni)samo zato da bi mi ulica bila prepoznatljiva jer bi sve te japose
podelio komsiluku,a ja bih opet sebi kupio nemacki „kolateral”1999-2003
jer to sad kosta nikoliko,a vredi sve pare...

p.s.Nikada nisam razumeo vlasnike lexusa - šta oni voze,modifikovane
corolle I camry-je,a žele mb luksuz i komfor?Sa slonom često mi se desava
da ti lexusi bi da se potrkaju,a sa bmw-om acure...oni su mi stalne
musterije kojima dajem po dupetu :)...indijanci u japanskim kolima :)

He he he, ovi koji voze Acura-e I Lexus-e voze vrlo pouzdan auto vrhunskog kvaliteta I zadovoljavajuceg luksuza.
Ovi koji voze „Mecke” voze izvikane Nazzi-automobile, ali zato na rados mehanicara. Zapamti, kad kupis Mecku i BMW-a, na prvom mestu si usrecio dilera, zatim mehanicara (ako ćeš da zadržiš auto duže vreme) tek na kraju sebe.

Nazi je Nazi, rasturio vam zemlju a vi poltroni , nije vam zao dupeta I kupujete od svaba, niti imate ponosa niti ocevine , no to nije ni cudo od poturica

naći tamo, naći ovamo
ali da nije njih bilo mi bismo još jasili konje.
http://www.youtube.com/watch?v=5m_x1MlMR-Y

2000 S500 with 18,000 miles. Thank god I bought the extended 3 year starmark warranty! This car is CRAP! Poorly designed and poorly built. I wished that I had read these sites before I bought this car. I have had all the same problems. One funny one I will tell you about. On or about the 3 oil leak, I got the car back from service. The engine had been leaking from below the oil fill cap. I have learned to look and test things out before leaving service. I popped the hood and saw that they had removed the oil fill cap and put 2 inches of gasket material to fix the problem. The car look like it had been repaired at a sidewalk gas station in Tijuana! No, let me take that back, a sidewalk gas station in Tijuana would have done a better job. What a joke, when I showed it to the service manager, he just rolled his eyes and offered to redo the job. Mercedes SUCK! This for sure is my last one. One last thing, when I was complaining to the service adviser about the car, is statement to me was,„When you buy a Mercedes, you are buying Luxury, NOT PERFECTION!”

Toyota koja trosi ulje je rijetkost. Vjerovatno i Mercedes. Nedovoljno podataka da se pravi uporedba. :)
Imam dvije, sinteticko ulje mijenjam svakih 10.000 km (zgodno dodje da se ne zaboravi zamjena) i do 150.000 km nije trebalo dosipati između zamjena. Ovaj sa 165.000 km je prvi put imao na 8000 km blicu donje crte,pa sam ga „pocastio” sa oko pola litre. :)

Ono sto je interesantno je odgovor na pitanje: Kako te sluzi auto, jesi li imao problema?

Oni koji su zadovoljni izborom obično kažu „Odlično nije bilo problema”.

Na potpitanje: Nikad nije ništa na njemu uradjeno u servisu krene lista.
Bio je ovaj mali kvar, onaj, promijenjeno u garanciji besplatno. :)

Oni koji nisu zadovoljni autom kažu da je krntija i odmah krenu sa listom.

Cesto ispadne da su dvije liste iste.

Koristeci pojedinacne slučajeve može se dokazati bilo šta. Po zelji. :)

2000 S500. For the past several months my center information display console has indicated, about 20% of the time that I drive the car, that a problem exists with the electronic stabilization system and the braking system. I have brought the car in several times for the problem and for the most part recevied „Can not duplicate the problem”. On a couple of visits they were able to duplicate the problem and thought that a new sensor would fix the issue. After this repair the problems continued. Another visit resulted in removing and resetting the stearing wheel. The problem still showed about about 35% of the time (It has been increasing in frequency). For the past two weeks the problem has been occuring everytime I drive the car however the dealer has repeatedly informed me that the warning is a malfunction that they can not seem to trace however the breaks are fine and worst case is that ABS MAY not function if the warning is on. Is this accetpable? NO! Anyway back to the events; today I am driving the car in a parking lot, about 5 miles per hour and approaching the isle that I want to turn in to and park, I go to press the break and move the peddle about 1/2 inch, probably not enough for the breaklights to come on and certainly not enough for the breaks themselves to actually engage. Before I know it the break peddle is pulled away from my foot and to or near the floor, of course my foot follows. While you would expect that a drop like this would mean NO breaks this was not the case. My car stopped on a wooden nickle, I was tossed to the stearing wheel and the car behind me hit my car. Now I was not hurt and my bumper only has a very small scratch but what the hell? Where would I be if I was on the freeway and tried to slow the vehicle? I probably would not be typing this message.

I decide to change my Toyota 1999 Camry and buy well reputed car Mercedes E class. I bought brand new one (e 300 Sedan) in September 2009 with total cost of $80,000. On first week I give complaint that the left window is not sealed and make noise. They refuse to admit that there is wrong with car. At 50,000 km I get warning sign for engine on screen and it turn up that there is problem with fuel injector and they replace most of engine parts. At 90,000 km the car start to give a very loud noise sound at all speeds. The problem found to be with differential. It worn up. My Camry till now with me I never had window problem or engine problem or differentials.

evo za Dragana...

http://www.carcomplaints.com/Toyota/Camry/2007/engine/

http://www.consumeraffairs.com/automotive/manuf acturers.htm

Može se naći na svakoj strani i za svaki auto negativni raporti...

Obično pišu samo oni kojima nešto smeta ili se nešto desilo, dok drugi koji su zadovoljni sa autom nigde ne pišu da kažu da je sve OK sa autom...

nasao sam i ja na google, ukucam lexus problemi i izbaci mi 280 000 stranica.
Ali ja neću da postiram tudje postove ljudi koje ne znam, jer ti postovi ne moraju biti istiniti.osim toga može se dogoditi da su postovi pokusaj sabotacije brenda, pogotovo americki.

a slučaj sa tim je isto kao sa imdb za filmove, najbolje ocjene imaju crtani filmovi, zato što djeca najviše sharaju internetom.
:)
ja ispočetka nisam mogao da razumijem pisanja ovdje nastanjenih jugoamerikanaca o njemackim autima, jer jedno oni ovdje pišu, a ja za drugo znam, posto mi cijela okolina vozi njemacka i iskljucivo njemacka auta. da japanska auta drže duže, da se manje kvare to mije bilo jasno i to znam, ali odnos nije toliki da kao što se piše. odnos je možda 8 japanski i 12 njemackih od 100. To za mene nije razlika zbog koje bih ja vozio nešto sto mi se ne svidja.

npr. igrao sam često video igre na multiplejer i na kojem sam serveru i kažem da igram iz austrije, ameri i englezi me odmah nazovu nazzistom, a ja nit luk miriso nit luk jeo. mislim se nešto, ko je pobio 40 miliona indijaca i poshlepoao desetke miliona crnaca kao robove i na kraju unistio americke indijance, te syebo abridziance.
ko je tu nazzi brate?

Nije ovo sasmo pitanje nemackog auta protiv japanskog.

U USA, Porsche je uvek prvi na listi sa najmanjim brojem problema po vozila (u prvih 90 dana) Lexus je uvek drugi ili treci. Ali, to su male razlike - Porsche kao prvi ima 80 problema na 100 vozila, Lexus 94, Mercedes 106 a BMW je ispod proseka sa 114 (prosek je 113).

Kad gledaju pouzdanost na duže staze - Lexus je prvi. 71 problem na 100 vozila, Mercedes 115 na 100, a prosek je 126 problema na 100 vozila. BMW ima 133.

Ja mislim da vi iz Evrope treba da shvatite da je ovo drugi svet, drugi market, drugi mentalitet. Da se ta luksuzna kola ovde uglavnom lizuju i voze 2-3 godine i menjaju za nova. Da auta nisu ista ovde i u evropi, da imaju drugacije opcije za motore (recimo, E klasa se uglavnom prodaje kao E350 sa benzinskim motorom, sto u Evropi sigurno nije slučaj, S klasa je S500 sa velikim benzinskim V8 motorom sto u evropi opet nije slučaj itd itd).

Ovde japanci imaju reputaciju najpouzdanijih kola i to je to. Pljuvanje po Lexusu to neće promeniti, niti će pljuvanje po Mercedesu promeniti njihovu reputaciju u evropi.

Što se tiče broja prodanih automobila u USA samo, Lexus i Acura nisu ni postojali pre 3 decenije, a sad prodaju u kolicinima sličnim Mercedesu (Acura dosta manje, ali opet, 150000 kola godisnje danas a do skoro nisu ni postojali). Zašto? Jer su ponudili proizvod koji izgleda dobro, koji je napravljem kvalitetno, koji se ne kvari često i nema reputaciju da se kvari često, koji je jeftinji od svaba, koji ima podjednako dobre motore sa istom snagom i slične performanse u svemu.

Recimo, novi Lexus IS350 pobedi na testu Car and Driver magazina i C klasu i 3 seriju. Ovde ne postoji mentalitet da je mecka jedini pravi auto na svetu. Kia i Hjundai su sad na listama najpozudanijih vozila jer napreduju k'o ludi, sto su nekad uradili Lexus i Acura, dok mercedes i BMW jasu na staroj slavi. SVI kriticari redom pljuju na novu 5 series, kažu da ni trojka nije vise sto je nekad bila...

Vas nekoliko zatucanih na obe strane ove price ste toliko zatucani da je bezveze i citati šta napisete jer niste objektivni ni malo, k'o da živite od deonica mercedesa ili Leksusa.

@MUSASHI66,

Bravo, slazem se 100%.

Since I purchased my 2007 E350 sedan, I have spent over $12,000 in maintenance and repairs. Specifically, to name a few of the repairs beyond the usual maintenance, in December 2011, transmission repairs in the amount of $2,219. In December of 2012, my car completely died at midnight at an airport 30 miles from my home. That repair was $3,539 for transmission issues. Mileage: 62,000. In January of 2013, the same problem occurred with car dying. This time they did not charge me since it had been repaired a week earlier. In August of 2013, another $2,354 for transmission issues, including mounts (same thing from Dec 2011). My car has relatively low mileage for a car purchased over 6 1/2 years ago. I have always taken my car to the Mercedes Benz dealer for maintenance as required and have kept up with it. All service records are at Mercedes. I find that these are exorbitant amounts to pay for a luxury car, with low mileage. I expected far more out of Mercedes. I will NEVER buy a Mercedes again.

Nije bas isto kad kupis Mercedesa i on se pokvari i kad kupis neki auto za Average Joe i on se pokvari.

kažu, ako nisi bolji od nekoga, ti njega onda kleveci da on ispadne losiji.
:)

sinister:

„Nije bas isto kad kupis Mercedesa i on se pokvari i kad kupis neki auto za Average Joe i on se pokvari.”

E bas tako sinister, neko da postavi konacno stvari na svoje mesto. Nije isto ako te ostavi na putu auto od $18,000 (Civic, Corolla) I auto od $40,000 I vise hiljada (neki MB). Zato I kažem, jedino bi ona gore pomenuta nemica tipa Klaudije Sifer koja bi dosla sao „standardna oprema” uz Mercedes u tom slučaju izvadila stvari I cena MB-a bi bila opravdana. :-):-)

komentar sa testa BMW 335i protiv Lexus is350f

I think this article somewhat contradicts itself, you see, it states that the BMW does not feel like before, and that the other competitors are better now, but the numbers ... are like a slap in the face, it does everything quicker and with less power, isn't that something to consider?.

Another thing ... in the final results, in the Chasis section, they give the Lexus a better performance rate based on what?, you see, it's clear that the BMW's chassis is doing a better job there, come on, the car has less power, practically the same weight, still manages to beat Lexus and Cadi for a Second or more in every time test (except 0-30) and you state that the Lexus has better chassis performance? come on..

Finally to defend all that arguments for placing the Lexus in the first place is really hard when you see that the score is so tight maybe it should be more fair to call it a tie and not give full credit to a car that has its spot by only one point? I mean don't get me wrong, I respect your work guys, but let's be a little more realistic here. Considering all the things that you need to test before giving a final result and the first place is only there by a single point? ... it's like there is no real single winner. Your arguments must be reflected in the tests, that's the whole point of this review ... What is real here is that the Cadillac is no match for these two since it's far behind in the scores. This is just my humble opinion, and no, I'm not a BMW fan boy I am just a realistic person. I do love Lexus and Bmw not a big fan of caddys

Thak you for your hard work

Kada kupis MB void racuna da ti telefon radi da bi mogao da otkazes taj milionski posao kada te auto ostavi na putu.Mercedes danas lici na Ferari.Jedan tip postirao na internet sve racune za opravku.Kupio F-355 sa 25.000 milja za $50.000 I mislio je da ima dobar dil.Na opravke je spucao $47.000 a Ferarri servis mu je dao $8.000 popusta ?! Hahahahahahahaha !!!
I opet nisi siguran da imaš pouzdano auto. „Sa Ferrari-em I Mercedes-om kupujes luksuz,ne savrsenstvo” :)

druže, lexus is 350 kosta 49000 a bmw 335i kosta 51000
lexus ima motor sto je bmw ugradjivao devedesetih, bmw ima motor sadasnjosti.
bmw je 25 godina u razvoju ispred lexusa.

@ring,
Da, to su cene novih, i?
335i će uzeti neko na lease ko će ga voziti 3 godina i onda vratiti nazad dileru, posle čega će cena od tih $50,000 pasti na $25,000.
A IS će kupiti neko ko će ga voziti narednih 15 godina, a čak i da ga vozi 3 godine - prodace ga za daleko vise novca.

Pricam o Americkom trzistu.

Taj tvoj Ahmed u SA bolje da je kupio kamilu, bolje bi mu stajala :)

The front seat warmer burned my wife, and made a big hole in the driver's side seat, which cost us approximately $1,500 to fix. The make and model of the vehicle is a 2007 Mercedes ML 350.
---------------------------
„Heated seats” daju potpuno novu dimenziju kod Mercedesa. Niko nema sto Mercedes ima ,grejace za sedista koji tako dobri da izgore I samo sediste .Mala je briga za sediste.Haljina I opekotine su steta neprocenjiva .:)

Može Dragan koliko hoće da postavlja takve „ispovesti” - BMW, Audi I Mercedes su I dalje daleko bolje prodavani od Lexusa I uvek će biti. Jer nije svaki bogatas skrt jevrej pa da mu je samo bitno koliko manjen će potrositi na kvarove.

A tek M klasa koja se sklapa u Alabami.Kao da su je pravili u Albaniji.

Ring:

„cijena je opravdana ljudima koji trebaju danas preci 300 kilometara sa autom i koji tamo gdje dodju treba da izgledaju njegovano i odmorno.
ljudima tipa, menadzeri, direktori, bankari, takvi neće uzeti civic da odu tamo, jer kad izadje iz civica, bole ga ledja, oznojeni i pocadili, kratkom rijecju syebani i nakon puta od 300 km im treba spavanje, a ne posao i pregovori o milionima evra.
:)”

Ha ha ha, moram da se nasmejem na ovo pisanje. Pa I vrapcki na grani znaju da Mercedes, BMW ljudi kupuju ne zbog udobnosit koliko da pokazu da im je „qurac” iz nekog razloga naglo porastao: novi posao, veci polozaj, dobijeno nasledje, premija na lutriji I tako to. Kakva udobnost. Da ti je stalo do udobnosti, mogao bi da kupis neki Kadilak ili Lincoln Town car ili tako testo... Ovi automobili su symbol ljudskog egocentrizma i narcisoidnosti i zbog toga im je cena takva kakva jeste, ni zbog čega drugog.

u evropi nema americkih limuzina, osim toga
ne vjerujem da americke limuzine mogu u udobnosti da pariraju S klasi.

This is a serious safety issue. Our car suddenly stalls [three times] while driving. The reason was a failing [failed] crank sensor. Mercedes never informed owners of this serious safety issue. Our vehicle was past their factory warranty, therefore we had to pay $504 due to the this problem. Mercedes Headquarters in New Jersey refused all or any compensation. Safety issues do not end because the factory warranty expired. Maybe they should experience the stress and helpless feeling of driving 65 miles an hour and have the engine shut off!

The best or nothing isn’t that your motto? That is precisely the reason why I bought a Mercedes.

A couple of months later I was looking forward to taking the car on our annual Penn State football trip. Everything went well on the way up but on the way home while I was traveling at 60 mph, I heard a loud bang. At first I was all over the road and there was a moment when I didn't think I was going to regain control of the car but I did, and pulled off to the side of the road. Not a good ending to the family trip. Thinking it was a flat, I was preparing to change a tire and then noticed that the tire was fine. Four and a half hours from home in the middle of nowhere and I had no idea was had just happened. After an hour or so, the car was towed to a Lexus dealer in Louistown, PA.

Since the owner of the Lexus also owned an MB dealership, I assumed they would be able to fix it. I finally got a rental car and was home about 7:30pm on Sunday night. The people at the dealership called me at 8:15 in the morning and were very nice and sympathetic. They indicated that a spring broke and that it broke the axle boot. How is it that a spring breaks on a car with 42k miles?

Unfortunately, they were unable to fix the car but set me up with a contact person at Mercedes Benz of State College and even called there to let them know my car was coming. It took about a day to get the car to MB of State College and that is when my experience changed for the worst.

I found out that my third party warranty doesn't cover springs but covers everything else that was broken, but because it was a cause and effect they will not cover anything. By the way I was still two days without my car and more than 300 miles away from my car. I have owned a lot of cars and not one of them ever had a spring break. I was curious to know if this was perhaps a recall or something so I called MB of North America. On Tuesday at 4pm, I spoke with a great guy who took my info down and said I should hear back from someone in 24 hrs. The next morning, I called MB dealership of State College at around 10am and spoke with Brian who told me that „MB of North America was paying for everything and they will pay to replace the other spring as well because that is the right thing to do. I was very happy and proud once again that I purchased the car. I thought; wow a company that stands by its product.

On Friday, I called Brian to make sure that the car was going to be ready. He asked me if I have spoken with a Lindsay ** (Case Manager) from MB of North America. I had not, and asked why. Two hours before I was leaving for a 4-hour drive to pick up my car that I thought was repaired and the expenses were paid for, he indicated that Lindsay was confused and that they should not have said that they were going to pay for it. At the end of the day, the individuals at MB dealership of State College took it upon themselves to determine that if the car was certified before I purchased it they would get MB of North America to pay for the repairs. I was under the impression that my complaint got MB of North America to pick up the tab but I was wrong. Lindsay realized their mistake and what was going on and quickly offered me a credit of $400 to any MB dealer and that it will not expire. She sent me an email which said to contact her 1 week before to make an appointment. That was nice but I'm still out $1,000 for the car repairs as well as a couple of hundred for rental cars. All of this due to a spring breaking on a Mercedes Benz with only 42,000 miles.
-------------------------
”The best or nothing ! „ Hahahahahahahaha !!!”

I own an ML 500 2008 model. At no more than 10000 km, the front suspension collapsed. 30000 km later, the same problem occurred. Mercedes Benz refused to repair and I had to pay over R30000 for replacing it. At 150000 km the hydraulic pump collapsed. I had to pay R9000 for a replacement. One month later, it collapsed again!! They replaced it on guarantee. One month after, same problem with the pump happened again. They replaced it and said that if it happens again, it is my problem and they will not look at it again!!

Now the car has 170000 km and it does not change gears. I have to stop the car in the middle of the road to switch the engine off to reset the computer and start it again. It happened a couple of times during the day. The central locking is not working either. The suspension is making a terrible noise when I go over bumps. This is the ** car I ever had!! My wife drives a BMW, no problems at all.

I wrote to Mercedes customer care services a few months ago about the problems and I'm still waiting for an answer. The car is always serviced at Bedfordview dealer. What a ** dealership? It's always my mistake for the failures!! Soon i will take the car outside of BMW head office and set it on fire after I invite all the car magazines and the management of Mercedes to see what I do to rubbish cars like this. I will then walk in to BMW AND GET AN X5.

On July 3,2011,while driving in the mountains in Sonoma County,California,the driver's seat warmer of my 2006 Mercedes Benz ML350 malfunctioned. It resulted in burning a hole through the driver's seat and subsequently into my silk shirt. Only through the grace of God did we not get into an accident ,possibly killing all four passengers. I attempted to immediately pull over on the 2 lane highway to douse the smoldering seat and shirt.

Drzi vodu dok majstori odu ! :)
In 2009, my husband was working in Louisville, KY. We went to Tafal Mercedes Dealer and purchased an R-Class crossover with a Mercedes warranty. Within days, I drove to Cibolo, TX to help my daughter move. On the way, the malfunction light came on. Not being sure of what that meant, I took out the manual and tried to find out. There was information about load sensors but my car did not have them. I thought it was just some weird thing. I mentioned it to my husband. He was going to see the sales representative Mr. Todd **** that day so he discussed it with him. Mr. **** had been a Service Manager for many years before becoming a Sales Representative. He said that I should take the car to a dealer to have it checked out.

The next day, I took the vehicle to a Mercedes Dealership not too far from Cibolo. After about 45 minutes, the customer service representative said that my car was ready. I asked what was wrong with the car. He said, „the light is out now.” No matter what I asked he said the same thing. Since I did not speak Spanish, I thought maybe there was a communication problem. Over the next year, we took the car in on numerous occasions. Every time I would explain to the service representative that the car was shifting hard at times and the malfunction light continued to come on and then would go off.

On one of our visits to the dealer, the representative called to ask permission to change the transmission fluid. He said it was dirty and had shavings in it. My husband asks if that would fix the problems we were having with shifting, jerking and the malfunction light coming on. I told my husband that did not sound too good having shavings in anything especially the transmission. The representative assured us that everything would be okay and there is no need to worry about it. Because we travel a lot with my husband’s job, we bought a Mercedes believing we would have many years of good service.

On August 31, 2010, we were in Atlanta, GA. It was late afternoon and traffic was terrible. A lot of stop and go, slowing down then speeding up. I noticed the transmission was shifting hard sometimes and downshifting a lot. I just thought it was the heat of the day and the heavy traffic. Suddenly, there was a hard jolt. It felt like I had been rear-ended. I checked traffic because I wasn't aware of any car being that close to me. There was no car close enough to have hit me. In fact, there was no car behind me or on either side that was close enough to have made contact with my car. I was trying to make sense of what had happened when realized that I had no power. It was very similar to what happened only a month before when I was in Orlando, FL. I had taken the car to a dealer there because it felt like a hard jolt and I had no power. The service representative said that it was a good thing that I had brought it in since we were 6 days from the warranty expiring. He assured us that he had fixed the problem and everything was okay. Ummm…. there seems to be a pattern here, maybe Mercedes gives the representatives training in this! I was frightened.

The traffic was moving very fast. The car had no power and then it would zoom forward then downshift and then lock up like I had put it in park or reverse. My mind was trying to make sense of what was happening and stay safe in all the traffic. I put on my hazard lights and the other drivers did a great job helping me to be able to coast/drive to the side of the road. My husband called when he realized I was not following him. I explained what was happening and that I was going to go to the next exit if the car would make it. I drove slowly so the transmission would not shift but it continued to shift up and down and into park. We had the car towed to Buckhead Dealership in Atlanta, GA.

On Tuesday evening, the tow truck driver asks me if the car had been towed before since there was no tow hook adapter. Thankfully, he could drive the car on to his truck otherwise there would have been no way to have the car towed. On Wednesday morning, Buckhead called to tell us that we had to replace the transmission at a cost of $8000.00. My husband said he felt like this should be covered by our now expired warranty since we have had the car serviced repeatedly for this same issue. The service manager said that we needed to contact Mercedes Corporate. Since it is a warranty issue, he could not make the call. He said the car’s service record documents that on at least 2 occasions we had brought it in for transmission problems. Actually every time, we discussed the transmission. I called **** which is the customer service department for Mercedes USA.

I explained the situation to the person taking the call. He said someone would be assigned to our file and would give us a call. I waited but no one called. I called back and was told that actually our file had been assigned to Ray but that he had gone on vacation the day after getting our file. The person I spoke to assured me that he would put a message in our file asking him to call us when he returned. I explained that a simple call to let me know that he was going on vacation would have been the customer service thing to do. Hey, anybody calling me would have been a good thing! Maybe they could have given my file to someone else who was not going on vacation, unless Ray is the only customer service representative they have working at their cooperate offices.

Ray did call on Monday to tell my husband that he was back from vacation and he assured him he would call him on Wednesday. It had now been a week since our car was towed. We waited, waited and waited some more. My daughter said, „Good luck, unless you are a pain in the butt you will not hear from him.” I told her this is Mercedes, the company with good customer service. So much for that idea! Six days later he did call to offer us assistance with the cost of repairing the transmission. My husband told him that we did not ask for assistance since we believed it was a warranty issue. He then asked Ray if he had read our file or had looked at the car’s service record. He said sort of, that he was sort of familiar with it. My husband told him he either had done the research or he had not. Things got a little heated when Ray said that we had no warranty claim. He said we had taken our car to many different places to have it serviced. Yes, we had but only to authorized Mercedes Dealers. We live in FL, we have a daughter in TX, a son in NC and another daughter in SC and friends across the nation not unlike many people across America. I bought a Mercedes because we do travel a lot with our job and to visit our kids.

I thought a Mercedes warranty was honored at all Mercedes dealers. It appears that each time we took it in, because we were from out of town, they patched us up and sent us on our way, telling us not to worry and everything was okay! As long as we could drive off, they did not have to deal with us. Since this happened, I have found that there are many more R-Class series with transmission problems just like ours. Since 2008, maybe before, Mercedes has known about the 7-speed transmission problems and the fix. Ray said that there has not been a nationwide recall so he doesn't know what we are talking about. Oh, he knows and so does Corporate Mercedes. I do not know what will happen but we believe Mercedes should replace the transmission at no cost to us. The service manager at Buckhead has been very kind to us. He says the car’s service record clearly shows that we brought the car in for transmission problems while under warranty. Unlike Ray at corporate level, he has read the car’s service record.

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Ej, Care iz Menhetna, vozi tu tvoju kantu na servis sto pre nego što se sama zaustavi

http://www.bbc.co.uk/news/business-26148711

Tojota povlaci 1.9 miliona Priusa zbog greške u softveru i pazi da ti ne isprzi asik cigaru i donja ledja sa grejacima u sedistu...

http://www.bbc.co.uk/news/business-25974899

I am a 28 year MB BMW repair/restore /service shop located in orlando fla. I own a 1970 MB300sel 6.3 and my parents have owned several mercedes since the early 70s... Now, my mother owns a lexus, my father is getting rid of his ML320- Reason, 17 times for warrenty repairs, God knows how many times I have replaced the dampner on crank, window switches, brakes, a/c evap, window regs, headlight bulbs, tires, etc... You get the picture.. I have seen MB and BMW quality fall rapidly in the last 20 years and it makes me sad to say all the complaints I have read about all MB cars or trucks is absolutly true. I think,in my opinion, the last good MB was the 123, 126 class diesel, 420, and 560 models. My own 6.3 has the orginal a/c evap in it. I cannot count the times I have replaced them in other MB models. It is sad to see a once great name in automotive history go down the tube like this.i was hoping to retire a MB/BMW repair tech,but the way they are going I will probably be out of bussiness in a matter or years due to the fact that the cars, trucks are just plain junk. The other thing that bothers me most is when I have to tell my long time and new customers the rediculous cost of repairing their vehicles, due to the fact that they are, indeed junk. I feel very badly for the people that buy them thinking they are getting a vehicle „engineered like no other car in the world” when that is exactly what they are getting. Thank god that other manufacturers dont engineer them like that.

Izgleda da mi je grejac u Prijusu potpalio „donji stroj”

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Procito sam sve komentare,jako interesantna tema za mene.Do sada sam dao puno,puno love za auta.Imao sam svakakvih ,nisam vozio samo MB,pre pari mjeseci sam kupio novu E 250,204 KS i šta da kažem:auto je auto al mercedes je meercedes!Zakon!